Return Policy
- Not only do we offer reasonable prices and service, but we stand behind fair and ethical practices. If after receiving your item you decide not to keep it, we ask that returns be made within 30 days of the item’s receipt. Return shipping will be covered by the buyer.
- Items that have been used or show signs of usage will be subject to a restocking fee no less than 20% of the original selling price, which will be applied to the current sales price. M-Tech Enterprise reserves the right to inspect any item before approving a refund.
- Requests for order cancellations made prior to shipping will be refunded minus 3% for transaction fees associated with the order.
- We offer a 30-day domestic warranty on all of our international devices, which will be issued as a repair or a replacement if a repair is not feasible. This warranty applies to product defects and failures only. All warranty claims placed 30 days after the date of receipt will be redirected to the product manufacturer and will be subject to the manufacturer’s discretion and return policies. Under no circumstances will liquid or physical damage be covered by warranty.
- All accessories, home theatre items, wearables, and open-box devices are final sale.
- Purchases of additional warranty coverage are non-refundable.
- In the event of receiving an item that is defective on arrival (DOA), please contact us right away so we can replace the item.
